Watchdog Report for June 2008

 

Total Watchdog disputes received for the month: 

355

Total licensee complaints filed during period - privacy related (TRUSTe Diagnosis)

148

 

Total Watchdog complaints that were closed for the month: 

351

 

Privacy related issues: TRUSTe Diagnosis

 

Unable to Unsubscribe

14

Email sent without permission

30

Shared personal information

25

Unable to close account

18

Unable to contact licensee

8

Unauthorized Profile with My Information

53

TOTAL

148

 

 

Resolution of Watchdogs (Closed)

 

Changes required to site and privacy statement/practices

35

Duplicate of open complaint

13

Non-privacy issue

78

No consumer response

45

PII deleted and/or Account closed

33

Unsubscribed

17

Consumer education

8

Permission not granted

97

Action taken without TRUSTe involvement

3

No action required

3

Invalid complainant email

19

TOTAL

351