Watchdog Report for July
2008
Total Watchdog disputes received for the month:
|
712 |
Total licensee
complaints filed during period - privacy related (TRUSTe Diagnosis)
|
210 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
457 |
|
|
|
Privacy
related issues: TRUSTe Diagnosis
|
|
|
33 |
|
|
Email sent without permission |
40 |
|
Shared personal information |
40 |
|
Unable to close account |
32 |
|
Unable to contact licensee |
11 |
|
Unauthorized Profile with My |
54 |
|
TOTAL |
210 |
Resolution of Watchdogs (Closed)
|
52 |
|
|
Duplicate of open complaint |
5 |
|
Non-privacy issue |
72 |
|
No consumer response |
57 |
|
PII deleted and/or Account closed |
29 |
|
Unsubscribed |
17 |
|
Consumer education |
19 |
|
Permission not granted |
165 |
|
Action taken without TRUSTe involvement |
5 |
|
No action required |
3 |
|
Invalid complainant email |
33 |
|
TOTAL |
457 |